Careers

Cameron Village - Raleigh

The role of a Bailey’s onsite Jewelry Appraiser plays a key part in the success of the Bailey’s business. As the Jewelry Appraiser you ensure all patrons receive extraordinary service, offer them appraisal options and suggestions, and execute all responsibilities of your department with excellence. Company core values, service standards, processes, and procedures should be executed consistently according to Bailey’s legendary standards. In this role you must be able to multi-task while always putting the patron first. Clear communication skills with patrons and the team are vital to your success. Your patrons are Bailey’s patrons and your co-workers.

Specific Responsibilities:
· Onsite Jewelry Appraisals
· Jewelry appraisals on internal merchandise and outside customers jewelry

  • Work directly with patrons and team to deliver a great customer service experience
  • Use POS system to take in appraisal and jewelry repairs
  • Maintain an up-to-date knowledge of jewelry industry
  • Embrace and utilize technology to enhance customer experience
  • Create a positive and rewarding patron experience, that is warm and exciting in all customer interactions
  • Provide exceptional customer service by ensuring that the patron always takes priority
  • Fully support and align with all key business initiatives
  • Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
  • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities

Job Requirements:
· Extensive knowledge of diamonds, colored stones, all types of jewelry and the industry
· Effective relationship building with customers and provide excellence customer service
· Graduate gemologist.
·Gemologist appraisal certification preferred, 4 years fine jewelry experience and 2- 3 years appraisal experience.
· Capable to purchase jewelry and loose gemstones for Antique and Estate collection

If you want to work for a fun, professional company, please send resume to audrey.humphreys@baileybox.com

APPLY NOW

Do you want to work for the top 1% of jewelers in the country with a 75-year reputation for excellence? If so, you are looking at the right place! Bailey’s Fine Jewelry prides ourselves on not only having the largest selection of fine jewelry but in the knowledge that our roots are in service. We are a high volume and high traffic company that offers full-service repair and design in-house. You will be among the top talent that Bailey’s is known for if you join our team.

As our business continues to grow, we are looking for the most talented custom jewelers and goldsmiths to join our amazing triangle team of stores.

Do you want to be our Custom Jeweler? Here is what we are looking for.

  • Highly skilled in all advanced goldsmith repair work, advanced in CAD design, and able to collaborate directly with clients.
  • We have an award-winning Custom Design team and are looking for someone with the right attitude and skill to join our triangle team.

Do you want to be our goldsmith? Here is what we are looking for.

  • Highly skilled in stone setting of diamonds and colored stones.
  • Efficient in basic repair work such as prong re-tipping, ring sizing, chain repair and modification, polishing or other finishing techniques in platinum, gold, and silver.
  • Able to prioritize patron’s jobs and maintain his/her bench in a clean and organized manner.

As with any job at Bailey’s, we are looking for someone with the right heart, who enjoys a challenge and has a love for what they do.

If you are interested in joining this amazing team that has a positive attitude and are the leading jewelers in the industry, please contact Blair.Dickens@baileybox.com.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

APPLY NOW

The role of a Bailey’s Client Service Specialist plays a key part in the success of the Bailey’s business. This role is about giving legendary customer service in your department with excellence. We strive to do our jobs with EXCELLENCE. As a part of the repair consultant team you ensure that we give all patrons extraordinary service, offer them jeweler repair options and suggestions, and execute all responsibilities of your department with excellence.

Company core values, service standards, processes, and procedures should be executed consistently with excellence. In this role you must be able multi-task while always putting the patron first. Clear communication skills with patrons and jewelers for descriptions of jewelry repair are imperative. Your role is helping advise our patrons on the repair options necessary to keep treasured jewelry in new condition.

Specific Responsibilities:

  • Work directly with patrons and deliver a great customer service experience
  • Evaluate jewelry to suggest repair options to patrons
  • Watch repair evaluation
  • Clean and check jewelry
  • Create basic repair estimates on the spot with patrons
  • Deliver jewelry repairs for patron pick up
  • Use POS system to take in repairs, cashier repairs, and make detailed notes of repair options
  •  Maintain an up to date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow up on customer communication
  • Embrace and utilize technology to enhance customer experience
  • Create a positive and rewarding patron experience, that is warm and exciting in all customer interactions
  • Provide exceptional customer service by ensuring that the patron always takes priority
  • Fully support and align with all key business initiatives
  • Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
  • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities

Core Competencies:

  • Customer Focus
  • Tech Savvy
  • Demonstrates Self-awareness
  • Plans and aligns
  • Action Oriented
  • Resourceful
  • Optimizes work processes
  • Situational adaptability
  • Resilient
APPLY NOW

Crabtree Valley Mall - Raleigh

Do you want to work for the top 1% of jewelers in the country with a 75-year reputation for excellence? If so, you are looking at the right place! Bailey’s Fine Jewelry prides ourselves on not only having the largest selection of fine jewelry but in the knowledge that our roots are in service. We are a high volume and high traffic company that offers full-service repair and design in-house. You will be among the top talent that Bailey’s is known for if you join our team.

As our business continues to grow, we are looking for the most talented custom jewelers and goldsmiths to join our amazing triangle team of stores.

Do you want to be our Custom Jeweler? Here is what we are looking for.

  • Highly skilled in all advanced goldsmith repair work, advanced in CAD design, and able to collaborate directly with clients.
  • We have an award-winning Custom Design team and are looking for someone with the right attitude and skill to join our triangle team.

Do you want to be our goldsmith? Here is what we are looking for.

  • Highly skilled in stone setting of diamonds and colored stones.
  • Efficient in basic repair work such as prong re-tipping, ring sizing, chain repair and modification, polishing or other finishing techniques in platinum, gold, and silver.
  • Able to prioritize patron’s jobs and maintain his/her bench in a clean and organized manner.

As with any job at Bailey’s, we are looking for someone with the right heart, who enjoys a challenge and has a love for what they do.

If you are interested in joining this amazing team that has a positive attitude and are the leading jewelers in the industry, please contact Blair.Dickens@baileybox.com.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

APPLY NOW

We are looking for people who are passionate, driven, and ready to join a winning team! Our team is full of people who are driven and passionate (hungry), take an active pursuit in growth and learning (humble), and know how to build rewarding relationships with clients (smart/emotionally intelligent). In order to be successful, you will have to be a master in sales, networking, clienteling, and give 100% at all times.

Bailey’s Fine Jewelry is in the top 1% of jewelers in the country. It has been family owned and operated for over 75 years, is a member of both the Continental Buying Group and AGS (American Gem Society) and has five locations. Bailey’s is taking not only the jewelry business by storm, but we are the innovators for client experiences. You won’t find a place as unique as Bailey’s and it all starts with our team. Do you have what it takes to be a part of the best of the best in the country? If so, this is the place for you!

What makes this place for you?

  • We hire professionals, so you are treated like a professional. No micromanaging.
  • Our culture is unlike anything you have experienced. We are family and have fun as a team.
  • We have a very competitive compensation plan with wonderful benefits.

What does it take to be a part of this team?

  • Be Humble
  • Stay Hungry. Give it 100% every day!
  • Build rewarding relationships with clients. Be emotionally intelligent, which allows you to communicate with the diverse clientele we serve.

Desired Skills:

  • Previous retail or luxury retail sales or relevant clientele-focused experience.
  • Proven track record in achieving sales results.
  • Open availability
  • Can-do attitude!
APPLY NOW

The role of a Bailey’s Client Service Specialist plays a key part in the success of the Bailey’s business. This role is about giving legendary customer service in your department with excellence. We strive to do our jobs with EXCELLENCE. As a part of the repair consultant team you ensure that we give all patrons extraordinary service, offer them jeweler repair options and suggestions, and execute all responsibilities of your department with excellence.

Company core values, service standards, processes, and procedures should be executed consistently with excellence. In this role you must be able multi-task while always putting the patron first. Clear communication skills with patrons and jewelers for descriptions of jewelry repair are imperative. Your role is helping advise our patrons on the repair options necessary to keep treasured jewelry in new condition.

Specific Responsibilities:

  • Work directly with patrons and deliver a great customer service experience
  • Evaluate jewelry to suggest repair options to patrons
  • Watch repair evaluation
  • Clean and check jewelry
  • Create basic repair estimates on the spot with patrons
  • Deliver jewelry repairs for patron pick up
  • Use POS system to take in repairs, cashier repairs, and make detailed notes of repair options
  •  Maintain an up to date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow up on customer communication
  • Embrace and utilize technology to enhance customer experience
  • Create a positive and rewarding patron experience, that is warm and exciting in all customer interactions
  • Provide exceptional customer service by ensuring that the patron always takes priority
  • Fully support and align with all key business initiatives
  • Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
  • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities

Core Competencies:

  • Customer Focus
  • Tech Savvy
  • Demonstrates Self awareness
  • Plans and aligns
  • Action Oriented
  • Resourceful
  • Optimizes work processes
  • Situational adaptability
  • Resilient
APPLY NOW

Lynndale Shoppes - Greenville

We are looking for people who are passionate, driven, and ready to join a winning team! Our team is full of people who are driven and passionate (hungry), take an active pursuit in growth and learning (humble), and know how to build rewarding relationships with clients (smart/emotionally intelligent). In order to be successful, you will have to be a master in sales, networking, clienteling, and give 100% at all times.

Bailey’s Fine Jewelry is in the top 1% of jewelers in the country. It has been family owned and operated for over 75 years, is a member of both the Continental Buying Group and AGS (American Gem Society) and has five locations. Bailey’s is taking not only the jewelry business by storm, but we are the innovators for client experiences. You won’t find a place as unique as Bailey’s and it all starts with our team. Do you have what it takes to be a part of the best of the best in the country? If so, this is the place for you!

What makes this place for you?

  • We hire professionals, so you are treated like a professional. No micromanaging.
  • Our culture is unlike anything you have experienced. We are family and have fun as a team.
  • We have a very competitive compensation plan with wonderful benefits.

What does it take to be a part of this team?

  • Be Humble
  • Stay Hungry. Give it 100% every day!
  • Build rewarding relationships with clients. Be emotionally intelligent, which allows you to communicate with the diverse clientele we serve.

Desired Skills:

  • Previous retail or luxury retail sales or relevant clientele-focused experience.
  • Proven track record in achieving sales results.
  • Open availability
  • Can-do attitude!
APPLY NOW

Do you want to be a part a winning team with the right heart? Surround yourself with A players, and people who are successful? If so, you are looking in the right place. Bailey’s is in the top 1% of jewelers in the country. Bailey’s Fine Jewelry’s employees are what make Bailey’s so special and successful. They are among the most accredited professionals in the jewelry industry. Including graduate gemologists, master bench jewelers and watch makers, Gemological Institute of America accreditation, as well as American Gem Society accreditation, Bailey’s staff is educated and prepared to handle every jewelry need. Bailey’s employees have the right heart, the right attitude and a love for what we do. We also stay very involved in the community and participate in a great deal of philanthropy.

The role of our Sales Support Specialist plays a key part in the success of the Bailey’s business. They are the key to our mission of providing the best customer service experience in the country. We strive to do our jobs with excellence. You ensure we are giving legendary service and support the sales and repair and design team to ensure we are staying planned and organized with everyone’s eyes focused on the goals. Our stores are a fast paced environment, and we have the largest and most beautiful jewelry and gift selection in the country. We provide great tools for coaching and training; all you have to do is show up with the right heart and be teachable!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Key responsibilities include but are not limited to:

  • Delivering legendary customer service
  • Executing operational responsibilities on a consistent basis
  • Maintain store luxury appearance
  • Maintain company clienteling standards for in-store events
  • Assist in executing in-store events
  • Execute daily reconciliation of POS system
  • Consistently delivery customer service standards
  • Assist in inventory controls
  • Oversee transferring and receiving of merchandise
  • Process and receive special orders, layaways, and all POS transactions

Desired Skills:

  • Professional appearance
  • Outstanding customer service skills
  • Possess basic math skills to conduct transactions; the ability to handle cash and to maintain and balance a cash drawer.
  • Exceptional clientele, customer relationship-building skills
  • Demonstrate strong verbal and written communication skills
  • Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook
  • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Open Availability

We are hiring for both part-time and full time-positions.

APPLY NOW

Fenton - Cary

Do you want to work for the top 1% of jewelers in the country with a 75-year reputation for excellence? If so, you are looking at the right place! Bailey’s Fine Jewelry prides ourselves on not only having the largest selection of fine jewelry but in the knowledge that our roots are in service. We are a high volume and high traffic company that offers full-service repair and design in-house. You will be among the top talent that Bailey’s is known for if you join our team.

As our business continues to grow, we are looking for the most talented custom jewelers and goldsmiths to join our amazing triangle team of stores.

Do you want to be our Custom Jeweler? Here is what we are looking for.

  • Highly skilled in all advanced goldsmith repair work, advanced in CAD design, and able to collaborate directly with clients.
  • We have an award-winning Custom Design team and are looking for someone with the right attitude and skill to join our triangle team.

Do you want to be our goldsmith? Here is what we are looking for.

  • Highly skilled in stone setting of diamonds and colored stones.
  • Efficient in basic repair work such as prong re-tipping, ring sizing, chain repair and modification, polishing or other finishing techniques in platinum, gold, and silver.
  • Able to prioritize patron’s jobs and maintain his/her bench in a clean and organized manner.

As with any job at Bailey’s, we are looking for someone with the right heart, who enjoys a challenge and has a love for what they do.

If you are interested in joining this amazing team that has a positive attitude and are the leading jewelers in the industry, please contact Blair.Dickens@baileybox.com.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

APPLY NOW

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