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Bailey's Perks & Customer Service

Get in Touch

Chat with us, browse Frequently Asked Questions, or book an in-store or virtual appointment.

Contact Us

Get in Touch

Chat with us, browse Frequently Asked Questions, or book an in-store or virtual appointment.

Contact Us

Free Shipping, Returns & Delivery

Free ground shipping and returns on orders over $99. Your package will be fully insured.

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Select your preferred location at checkout to pickup curbside or in-store in 1-2 business days.

Available in all North Carolina Locations 

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Live within 20 miles of our Bailey’s locations: Raleigh, Greenville or Rocky Mount? We offer complementary same-day delivery for purchases over $5,000. Deliveries are made between 11am-4pm. Contact your preferred location, or make a note in your order at checkout.

Orders placed after 1:00pm will be delivered on the next business day. 

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To ensure your complete confidence and satisfaction, you may return your item for any reason within 30 days of the purchase date for a full refund or credit. * Items must be returned in new condition to qualify for a full refund or exchange.

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Bailey's Benefits

CARE & REPAIR SERVICES

Bailey’s Fine Jewelry is proud to provide a variety of services to meet all your jewelry needs, including free lifetime cleaning and inspection.

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Bailey Bride Benefits 

From cleaning and sizing to our lifetime limited warranty, we’re proud to offer a large variety of exclusive benefits to our brides.

Bailey Bride Benefits 

Easy Financing Options

Our flexible financing and payment options make purchasing your jewelry easy- on any budget!

Financing Options

Guaranteed Appraisal

At Bailey’s, you will receive a complimentary appraisal on all bridal jewelry and any item priced over $5,000⁠, available upon request. Appraisal price guaranteed *Exclusions may apply

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Complimentary Gift Wrapping

Your Bailey’s purchases always come wrapped in our signature Bailey Box wrapping. Because… Every Woman Wants A Bailey Box!

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Gift Cards

Whether you’re celebrating a birthday, milestone, or giving a just-because gift, you can skip the guesswork with Bailey’s gift cards and e-gift cards!

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Ring Sizer

Visit any Bailey’s Fine Jewelry store to be sized in person, download our handy ring size guide, or request a sizer in the mail to find your fit at home.

Ring Sizer

Bridal Registry

When you register with Bailey’s, you’re guaranteed one-on-one personal service and assistance selecting the perfect items for your registry.

Find or Create a Bridal Registry 

Why Bailey's

FAMILY & LOCALLY OWNED

Bailey’s Fine Jewelry has been in business since 1948 and is recognized as one of the most respected jewelers in the world. We are locally owned and operated with five members of the Bailey family actively involved with our patrons and staff on a daily basis. Mama Ann Bailey was the first woman business owner in Rocky Mount, where it all began.

YOUR PURCHASE GIVES BACK TO OUR LOCAL COMMUNITY

We’ve been a part of this community since 1948 and love giving back to support it. Learn about our programs like A Time To Give, and Say I Do Share The Love.

Voted Best

Our patrons are like family to us and we treat them as such. We’re so honored to serve you for over 70 years and be voted the best for decades. We’ve been voted The Best Jeweler, The Best Place to Buy An Engagement Ring, Best Custom Jeweler, and the Best Place to Buy Designer Jewelry.

HIGHER STANDARDS NOT HIGHER PRICES

We’re part of Continental Buying Group (CBG), which means we have HUGE buying power to give you the best price possible. Their buying power and ability to negotiate for the very best terms, prices, and services with all types of vendors, enables members to be extremely competitive in the market.

WE’RE JEWELRY EXPERTS

Bailey’s has had an Accredited Gem Lab (AGS) for more than 20 years. AGS promotes the highest professional standards of ethics, education, and service in the jewelry industry. Only five percent of jewelers, designers, appraisers, and suppliers nationwide have met the exacting standards for membership in the AGS; and all titleholders must be recertified annually.

Bailey’s was awesome helping me find the perfect engagement ring within my budget and gave honest answers without trying to upsell. The diamond is fantastic!!!! I highly recommend Bailey’s for your jewelry needs!

Walter S From Raleigh
Walter S

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