Our Process

Our Process

Behind the Scenes at Bailey’s

Learn how we create the perfect, custom piece just for you

Our Workshop

Here in Bailey’s Workshop and design studio, expert jewelers have been brought together to meticulously handcraft your unique piece of jewelry. Bailey’s Fine Jewelry is unique because we are a full-service jewelry store. We are one of the rare jewelry stores in the country that not only design and repair in-house, but we also have our own manufacturing facility right on the premises. So your valuables never have to leave the safety of our store.
We are proud to provide our patrons with award winning designers and talented jewelers that use the very latest in design and production technologies. Our highly qualified team can walk you through the entire custom jewelry design process, from picking the gemstones, to designing your dream, resulting in a unique creation specifically for you.


Our studio is filled with wall to wall sketches, computer generated styles and pictures of past generations of Bailey’s designs. On their desks and in their portfolios are hundreds of designs at different stages of the process from which they use to draw inspiration.
The reality of designing from scratch is that before a piece makes it to your hands, it has been subjected to a rigorous design process and potentially dozens of iterations. At Bailey’s, each piece has been created with quality, craftsmanship, commitment and love.


Bailey’s is a pioneer in innovative technology and was one of the first early adopters in the jewelry business to use Computer Aided Design, also known as CAD. This is where our designers and graphic artists create a 3-Dimensional image of your design to chart the proportions from every angle to ensure perfection in your piece.
Only when the 3-D renderings are perfect are they sent to the next step. If the piece is to be cast, and most are, we first create a wax master model. We do this by using a combination of our Gemvision Revo milling machines and hand carving to create the perfect blend of artistry and detailed perfection. We have highly skilled wax carvers available at your service to ensure an artistic touch to your design.

Alchemy room

The wax carvings now go from the design studio to Bailey’s Alchemy room. With the combination of art and science, these wax models will ultimately be transformed into precious metal. Castings come out with a smooth but matte surface finish and require significant hand work to bring out the perfect finish of platinum, gold or palladium.
This is intricate work and requires much skill and a fine eye for detail as well as dedication to quality and craftsmanship. We tumble finish our castings to brighten even the hardest to reach areas beforehand detailing every piece.


Some of our finest designs are hand fabricated from sheet, bar stock and wire.
This is truly the finest in old world, traditional jewelry-making techniques and is the best production method for certain designs. It is usually more expensive and time-consuming than wax carving and casters but the quality shows!
Other items have sections of hand-fabricated filigree or other hand forged elements. The craftsmen at Bailey’s have the rare talent to hand fabricate that most jewelry stores do not possess.

Gem lab

Clyde and Trey Bailey along with a team of certified gemologists handpick every single diamond and gemstone that adorn the beautiful crafted designs. Of more than 35,000 jewelers in the United States, less than 400 have the prestige of having an AGS Accredited Gem Lab. This means that we have a well-stocked library of gemological reference books, AGS Master Diamonds used for comparison in grading diamond color and several highly specialized instruments essential in providing complete and accurate gemological services. With an eye for detail and commitment to quality, each diamond is inspected by several experts before it is selected for your unique piece.

Artisan studio

Here the pieces are made into a beautifully finished design, ready to be worn and loved for many years to come. Our expert craftsmen work on the finishing touches, then set the diamonds and gemstones with great care and precision. Attention to detail is the hallmark of the artisan’s work, so extensive use is made of laser welding machines to ensure the highest quality jewelry.
While soldering is like gluing two pieces together, laser welding unites two pieces into one for greater strength and longevity. The work that that once had to be done by soldering with a torch is now often done with our high tech laser machines that are now safe enough to use with bare hands.

Jewelry Repair

At Bailey’s Fine Jewelry, we have repair experts ready to consult, evaluate and fix your beautiful jewelry. Lost one of a pair of treasured earrings? No problem. Stop by with the surviving earring and we can design one to match. Have a damaged ring? Let us make it look like new again. Our experienced staff is capable of any process or technique to make your dreams come true, and we repair your valuables right on the premises.

Our Watchmakers

Bailey’s Swiss watch Service Center is staffed by expert certified watchmakers and can handle a wide variety of watch brands, from antique to luxury. In person or by mail, our services include:

  • Free estimates
  • Overhaul and service
  • Waterproofing
  • Restoration of antique watches
  • Chronographs
  • Minute repeaters
  • Batteries
  • Crystals
  • Gaskets
  • Pocket watches
  • All repairs are guaranteed for one year

Bailey’s services numerous fine watch brands such as Rolex and Tag Heuer. Using specialized tools and state-of-the-art equipment, our secure facility will always work to ensure that your timepiece needs will be met with the utmost care and consideration.