A Little Love for Repair

Written by a Bailey’s expert jeweler, here are a few reasons you can trust Bailey’s with your custom work, repair and jewelry alteration…

Our focus at Bailey’s is customer service, customer service, customer service

Bailey’s Fine Jewelry has an incredibly knowledgeable staff that doesn’t rush customers ensuring the work done is exactly what the customer wants.

Bailey’s has highly-skilled jewelers on site

Many places farm out their work to other vendors, leading to communication issues, lengthy turnaround times and mistakes. At Bailey’s all repairs are completed at one of our five store locations. Bailey’s is also well-known for our turnaround times, as evidenced by the large number of “while you wait” and “same day” repairs.

Bailey’s is dedicated to excellence and integrity

There are many small silver and gold repair shops across the area, but the quality of repair is often poor. Patrons frequently bring in jewelry that has been repaired at other shops and it is obvious the look and quality of the jewelry has been compromised. Common repair mistakes include visible soldering and improper resetting. Bailey’s jewelers are dedicated to excellence and integrity and treat each piece with care and respect.

Our goal at Bailey’s is to go “the extra mile” This means all repairs are finished with a polish and/or reapplication of surface treatments such as antiquing or satin finishing and cleaned thoroughly.  This is not standard with all jewelers as most do little to no finishing work to reduce cost. This may allow for a cheaper repair price, but it certainly doesn’t reflect a commitment to excellence and quality.

We have a team of experts

Bailey’s Fine Jewelry has an excellent staff of people who love to share their expertise.  There is always a great team to consult about any concerns and desires. Our experts ensure each repair is getting the best quality work with the most up-to-date methods.

The technology that we have at Bailey’s speaks for itself

Bailey’s jewelers have the absolute best tools on the market available to them to guarantee the best result possible.  High-powered microscopes and laser welders mean unparalleled precision and quality. These tools give Bailey’s jewelers the ability to do certain repairs that were once considered impossible. Laser welding also ensures karat purity in repairs.

These are just a few of the reasons Bailey’s Fine Jewelry is a cut above the rest. Our dedication to the customer is at the heart of our business and we do everything we can to ensure each customer leaves Bailey’s completely satisfied!